FAQ

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Ordering & Payment

We accept all major credit and debit cards through a secure, encrypted checkout.

Yes. Your payment details are processed directly by our payment processor over a secure connection. We never store your full card number on our own servers.

Contact us as soon as possible after placing your order. Orders are processed within 3 to 5 business days, and we will do our best to accommodate a change or cancellation before your order ships. Once an order has shipped, we are unable to cancel or modify it.

First, check your spam or promotions folder, since confirmation emails sometimes land there. If you still cannot find it, contact us with your name and the approximate time you placed the order and we will confirm it for you.

Applicable sales tax is calculated at checkout based on your shipping address and current state and local tax laws.

Only one discount code can be applied per order. If you have more than one code, save the second for a future purchase.

No. The price you pay at checkout is locked in for your order, even if the product price changes later, such as during a sale.

Shipping & Delivery

We currently ship within the United States only. We do not offer international shipping at this time.

Shipping is free on all orders over $150. Orders under $150 ship for a flat rate of $25. Full details are on our Shipping Info page.

Orders are processed within 3 to 5 business days and shipped via FedEx, with delivery typically within 7 to 9 business days from the time your order is placed.

We currently offer standard shipping only. We do not have a paid expedited option at this time.

Once your order ships, you will receive an email with a FedEx tracking number so you can follow your package from our door to yours.

Contact us right away with your order number if your package is lost or arrives damaged. We will work with you to make it right.

Please provide a physical street address at checkout. Our shipping carrier may be unable to deliver to PO boxes.

Returns & Exchanges

We offer free exchanges and paid-shipping refunds within 30 days of delivery, as long as the item is unworn, unwashed, and in its original condition with tags attached. Full details are on our Returns & Exchanges page.

Call or email us with your order number and the item you would like instead. We will schedule a pickup, and our carrier will hand deliver your new item while collecting the original at the same time, so you are never without a jacket during the process.

Contact us with your order number to start a refund. You will need to ship the item back to us, and once we receive and inspect it, your refund will be processed to your original payment method within 14 business days.

Exchanges are free, including the pickup of your original item. For refunds, return shipping is paid by the customer.

Yes. When you contact us to start an exchange, let us know the specific item and size you would like instead, and we will arrange it.

Items must be unworn, unwashed, and in their original condition with all tags attached.

Items marked as final sale are not eligible for return or exchange.

Contact us right away with your order number and a photo of the issue. We will make it right through a free exchange.

Sizing & Fit

Each product page includes a size selector with our available sizes, from XS through XXL. Check the size details on the specific product you are considering before ordering.

Fit can vary slightly by style, such as moto versus oversized bomber cuts. If you are unsure, our customer service team is happy to help you choose before you order.

Contact us and let us know how you would like the jacket to fit, snug and structured or relaxed and layered, and we will recommend a size.

Yes. Size exchanges are free within 30 days, as long as the item is unworn with tags attached. See our Returns & Exchanges page for the full process.

Product & Materials

Faux leather is animal-free, lighter, and easier to care for, with no break-in period required. Genuine leather is a full-grain natural hide that develops character with wear and is built to last for years.

Neither is objectively better, they suit different priorities. Faux leather is a great fit for an accessible price and an animal-free wardrobe. Genuine leather is better suited to buyers who want an investment piece that ages beautifully over time.

Yes, and this is expected. Genuine leather is a natural material, so slight variation in color, grain, and texture between individual jackets is normal and is not considered a defect.

Yes. Our faux leather jackets are made entirely from animal-free materials.

Most styles offer both a faux and genuine leather option, selectable directly on the product page. A small number of styles may only be available in one material.

Our jackets are available from XS through XXL, depending on the style.

Care & Maintenance

Keep genuine leather away from prolonged direct sunlight and moisture, wipe clean with a soft, dry cloth, and use a leather conditioner occasionally to keep it supple.

Faux leather is low maintenance. Wipe it clean with a damp cloth as needed and avoid high heat, which can affect the material over time.

We do not recommend machine washing either faux or genuine leather jackets. Spot cleaning and wiping down are the safest ways to keep them looking their best.

Hang your jacket on a padded or wide hanger in a cool, dry place out of direct sunlight. Avoid folding it for long periods, since this can create creases.

Account & Wishlist

No, you are welcome to check out as a guest. Creating an account simply makes it easier to track orders and save items to your wishlist.

Tap the heart icon on any product to save it to your wishlist, so you can find it again easily without having to search for it.

Use the "forgot password" link on the account login page to reset it by email.

About Comic Leather

Comic Leather is an American label making faux and genuine leather jackets for men, women, and everyone in between. We take moto and biker heritage and turn the volume up with bold silhouettes, honest materials, and zero pretension.

Some styles are unisex, while others are designed specifically for men or for women. Check each product page for fit and sizing details.

Popular styles are sometimes restocked, though limited drops may not return. Sign up for our newsletter to hear about restocks and new arrivals first.

Email us at support@comicleather.com or call (888) 555-1234. Our team is happy to help with sizing, orders, returns, or anything else.

We are an online-only store right now, so you can shop our full collection right here on comicleather.com.

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